Karnataka State Road Transport Corporation [KSRTC] — Very very slow driving

Sir today we were travelling to udaupi through KSRTC dream class ambari bus . First it arrived 40min late I. Kempegowda bus stand which neglect able . But they delayed 3hrs to reach udupi. They are giving reaso. As traffic jam . There was no jam on the way which will cause 3hr delay. They are riding the multi.axle bus very very slow . If they delay so much . What about our schedule. We didn't expect this from KSRTC