Karnataka State Road Transport Corporation [Ksrtc] — Worst maintenance of buses and no proper timings maintained

Address:

Bangalore

This is Praneeth k i have booked ticket from Bangalore to Bellary on 6/Aug/2022 for Rajahumsa bus which need to depart from Bangalore at 5 pm and need to reach Bellary at 10:30pm the journey time takes around 5:30 hrs. but the itself has not arrived at the boarding station the bus came at around 8pm in the night and left Bangalore at 8:20 pm and as per the stated time it should arrive Bellary at 2am in but the bus driver was to worst that he was driving slow and even before reaching bellary the bus again faced breakdown issue and the bus didn't even reached bellary and they have made alternate arrangements to drop passengers to bellary station at around 3:40 am it reached bellary and it took around 7:20 hrs to reach to bellary where the other ordinary buses with more stopes reaches bellary with in 7 hrs where as rajahumsa bus they mention as non-stop bus and take more fair and even KSRTC dept mentions in their website that the bus takes around 5:30 hrs to reach from Bangalore to Bellary but actually it is taking more than 7 hrs with limited stops, this shows the negligence of the KSRTC dept in maintaining and always give trouble to people, and the staff is worst they don't even mention that the bus will be delayed on so and so time, and even the staff who are present for enquiry are too useless that don't even give proper information to people. compare to KSRTC the private buses are far good in maintenance and timing.
kindly look into this and don't trouble passengers with false information's on the website's