Karrm Infrastructure — Refund not received after cancellation

Copy of email sent to them

Dear Sir/Madam,

Greetings to you!

This is with reference to our booking no KBN 001478 and KBN 001485 for Karrm Brahmmand site.

After booking the property in April 2017 and paying for EMIs and subsequent request from my side for entering into an agreement has not resulted in any positive move from your side.
It's now a long time and we have decided to cancel our booking. Consider this email as a formal request for cancellation.
We also visited your office at Kasarvadabli but it was closed a couple of months ago.

Now kindly cancel our booking and refund the money paid to you.
I am sure you shall pay prevailing bank interest also as per rules and guidelines of authorities.
Requesting you to please arrange for a refund asap as due to lockdown we are in dire need of money.l

NEFT DETAILS SHARED ON EMAIL.