Today 1.4.22 morning I deposited Rs19, 500 into CDM of KVB ATM Triplicane Branch. suddenly after verification of the cash the machine went out of service. I got at once credited SMS and in some minutes I got debitd SMS of the same amount. Please acknowedge the cash deposited by me there.
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Karur Vysya Bank customer support has been notified about the posted complaint.
We thank you for writing to us and this is with reference to your concern / query.
We regret for the inconvenience.
In this regards we request you to visit your home branch/CDM linked branch and register a complaint by submitting the claim form, without claim letter your complaint will be rejected. Investigation takes 5 working days. Kindly bear with us in the interim.
We request you to mention your customer id / account number in the e-mail to enable us to process your request at the earliest.
Assuring you the best of our services at all times.
In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.
Thanks & Regards
Manoj Kumar S
KVB Customer Support
Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
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Welcome to The Karur Vysya Bank Ltd.
We thank you for writing to us and this is with reference to your concern / query.
We regret for the inconvenience.
In this regards we request you to visit your home branch/CDM linked branch and register a complaint by submitting the claim form, without claim letter your complaint will be rejected. Investigation takes 5 working days. Kindly bear with us in the interim.
We request you to mention your customer id / account number in the e-mail to enable us to process your request at the earliest.
Assuring you the best of our services at all times.
In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.
Thanks & Regards
Manoj Kumar S
KVB Customer Support
Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.