Karur Vysya Bank — Misbehaviour & aggressive talk by KVB Naroda( Ahmedabad)

Address:Ahmedabad, Gujarat

Sir, On 22/5/2015 I approached KVB Naroda( Ahmedabad) for placing FD of Rs. 5 lacs. The concerned Manager did not bother to attend me upto 75 minutes despite repeated requests . When matter tookup with toll free No executive he started verifying the KYC and other documents. After thoroughly verifying the documents he objected that I.card issued by Govt.of India authorities whereby residential address is appearing is not valid . On my persistent requests he was pressing for Ahdhar Card. When I convinced him that Adhar card is not mandatory as per latest SC judgement. Even though he was pressing for Adhar Card. This whole scenario Branch manager, KVB was watching from his cabin but did not bother to solve the problem. Finally when I produce the BOB Pass Book in which my siife's name and my name was appearing he reluctantly accepted the documents with the directions that form No. 15H and FD. should be collected on Monday In view of the above, it is requested that an independent inquiry for : (a) misbehaviour (b) Delay is conducted in the interest of justice for which an act of kindness I shall ever be thankful to you sir, with kind regards PP Motiramani M [protected]
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Karur Vysya Bank customer support has been notified about the posted complaint.
Jul 23, 2015
pkraju123k's response
provide your corrct id proof, and address proof, you are thinking that you should put FD without giving correct identity proof.you are telling that ADHAR CARD is not mandatory as per SUPREME COURT, but according to RBI(RESERVE BANK OF INDIA) checking of KYC DOCUMENT is mandatory.You should provide originals while opening account for the FIRST TIME, after checking the originals and it should be satisfactory to BANK PEOPLE,if it is satisfactory they open the account, if it is not satisfactory they can reject the ACCOUNT OPENING OR FD OPENING.It is the BANK CHOICE
Jul 23, 2015
pkraju123k's response
provide your corrct id proof, and address proof, you are thinking that you should put FD without giving correct identity proof.you are telling that ADHAR CARD is not mandatory as per SUPREME COURT, but according to RBI(RESERVE BANK OF INDIA) checking of KYC DOCUMENT is mandatory.You should provide originals while opening account for the FIRST TIME, after checking the originals and it should be satisfactory to BANK PEOPLE,if it is satisfactory they open the account, if it is not satisfactory they can reject the ACCOUNT OPENING OR FD OPENING.It is the BANK CHOICE
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do you know the meaning of miss behaviour, it is your responsibility to produce genuine identity proof and address proof. You are putting 5lacks FD without producing correct identity.

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