[Resolved] Karur Vysya Bank — online shopping - amount debited but didn't credited to the benficiary's account

Muthukumar N

from Chennai, Tamil Nadu

Address:

Namakkal, Tamil Nadu

Dear sir/madam,
On 28.04.2018 i have subscribed yojana (Magazine) from www.yojana.gov.in using visa debit card. First time the website intimates there was transaction failure but the amount was debited rs.230/- from my account number at (13:28:43). Then second time i try to made the payment, that time also the same problem (17:55:16). So you have debited two times rs. 230+ 230. Both time there was transaction failure. The receipt also doesn't generated. So please refund the deducted amount to my account.

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Jun 6, 2018

Complaint marked as Resolved

Karur Vysya Bank customer support has been notified about the posted complaint.

Apr 28, 2018

Updated by Muthukumar N Here, i attached the deduction messages sent from bank

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Comments

Muthukumar N

from Chennai, Tamil Nadu

A/C number : [protected]
Name: Muthukumar N

Rajasundharam

from Guruvayur, Kerala

Today 9/6/2018 I deposited Rs 8500 in Atm machine to account no [protected] (acct holder name s.manjula) but I did not receive any receipt and the amount is not credited to the specified account as well kindly take necessary action