Karur Vysya Bank — Regarding refund issue

Address:1/1,anna nagar, paramathi Velur, namakkal, Tamil nadu

Hii.. Am MONISHA. I have ordered some footwears in instagram page... Due to some issue my order got cancelled.. I have contacted their customer support service about refunding, they told me that they have refunded my amount 1000 on pay u gateway.. My refund I'd is 4982121.It has been nearly a month I didn't receive my money
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    Karur Vysya Bank Phone
    +91 2754 0491
    +91 2754 0611
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    Karur Vysya Bank Address
    First Floor , Motilal Centre, Ashram Road, Ahmedabad, Gujarat, India - 380009
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