[Resolved]  Karvy — aadhaar address update request rejected even after submitting valid and supported document

Address:Hyderabad, Andhra Pradesh, 500034

I have requested address updation in aadhaar using ssup portal.
Got following message:

Your request 0000/00544/47799 has been rejected due to: invalid documents. Please resubmit correct request or visit the nearest aadhaar kendra for updates.

I have submitted registered rent agreement. I don't understand why my address updation request is getting rejected

I have requested again. Urn: 0000/00544/68575. Please accept the request for updation
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Jan 3, 2019
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2018
Karvy Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused.

With reference to the above query, we request you to please share your aadhaar number along with the local language to kfpl.[protected]@karvy.com to enable us to check and get back to you shortly.

Regards
Team Karvy
Dec 04, 2018
Updated by Rohan025
I have emailed you the details. Please revert with a update.
Verified Support
Jan 03, 2019
Karvy Customer Care's response
Dear Sir/Madam,

We have not received any email with the mentioned URN, we request you to share your email id for further assistance.

Thanks & Regards
Team Karvy
Complaint comments 

Comments

My request for address update has been rejected 2 times due to the same error (Data Mismatch). Could you please help me on this.

Urn : 0000/00543/75970

Address needs to update is :
Flat - C -1201 Kailash UpTown CHS,
Plot No. A-106, Sector-6
Karanjade, Panvel, Pin Code 410206.

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