[Resolved] Karvy — aadhar address update request reject

sumitrathi

from Ghaziabad, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201002

My aadhar address update request is rejected due to "transliteration error in the request field" my request number is 0000/00506/33561

You've rejected my address update request 3rd time without citing clear reason. The transliteration software being used is flawed and does funny transliterations. For eg. Luxuria is transliterated as लुसुरिआ. Do you think its correct? If i correct it myself, you reject my application. Kindly suggest.

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Jun 30, 2018

Complaint marked as Resolved

The complaint is not resolved. No one has replied to my emails nor they bothered to reply here.

Karvy customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to above compliant, we request you to please provide your aadhaar number to kcpl.[protected]@karvy.com for further assistance.

Regards
Team Karvy

May 15, 2018

Updated by sumitrathi I've sent the mail multiple times on your email id but no one has bothered to even respond. I even sent numerous reminders but all in vain.

Is this the kind of support I expect from Karvy ? First your team rejects applications without bothering to check them properly. The same application is instantly approved if its done from a Aadhar center. How & why ? Whats the purpose of online updation of Aadhar if you're supposed to reject every single request ?

May 21, 2018

Updated by sumitrathi Another week has passed and no one has bothered to respond yet either here or over mail.

Jun 30, 2018

Updated by sumitrathi Will anyone bother to reply here ? @Karvy ?

Verified Support

Jul 02, 2018

Karvy Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused.

We have not received any email from with the name of sumitrathi, we request you to please share your email id to enable us to check and get back to you shortly.

Regards
Team Karvy