[Resolved] Karvy Computershare Pvt Ltd — redemption of idbi flexibonds folio - dd00930548, holder prabhakar dholam | |
This idbi bonds were taken by my father. After his death i have submitted all the required documents as asked by idbi office mumbai in march 2017. After few months i received letter from karvy office hyderabad stating documents are insufficient asking for the same documents i had already submitted to the mumbai office. However i resent the documents to avoid delay and had also confirmed the receipt of the documents from the karvy hyderabad office in january 2018. However the redemption is still not done. Now neither the tollfree number nor the karvy hyderabad office have responded to my query. I would appreciate if karvy office hyderabad resolves my complaint at the earliest. Was this information helpful? | |
Feb 11, 2019 Complaint marked as Resolved Karvy customer support has been notified about the posted complaint. Verified Support Dec 28, 2018 Karvy Customer Care's response Dear PremlataWe regret the inconvenience caused. We will try to resolve this issue at the earliest. Regards Team Karvy Verified Support Jan 04, 2019 Karvy Customer Care's response Dear Sir/Madam, We regret the inconvenience caused. With reference to the above complaint, we would like to inform you that the documents are rejected due to required legal heir certificate with attestation . We have already dispatched the letter to your registered address but we have not received any communication from you up to till date. However, now we have taken the approval from our legal team and we are considering no objection certificate to process for redemption payment. Kindly bear with us till such time. Any further queries, please mark a mail to kfpl.[protected]@karvy.com. Thanks & Regards Team Karvy | |
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