[Resolved] Karvy Consultants — aadhaar update transliteration error in address change request

seluca77

from Delhi, Delhi

Website:

uidai

Request no. 0000/00538/06470
Was rejected due to transliteration error in request field. The address has only one line - 2 words of text in english. I have tried multiple times in the past one year to change my address and have failed due to this one error. I don't know how best to translate this into hindi. Either you inform me english spelling for my address to fix this in local language through sms or just change my local language to english. Your motive should be to help the citizens - not just check and reject. That even a robot can do.

Was this information helpful?

No (0)

Yes (0)

Nov 27, 2018

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above compliant, please share your aadhaar/URN numbers along with the local language to kcpl.[protected]@karvy.com to enable to check and get back to you shortly.

Regards
Team Karvy