Karvy — equity shares trading existing customer - payout delay

I am a long standing customer of karvy stock broking for more than
Six years. I am well aware of the current disturbance in the company
Because of the regulator sebi finding out certain lapses in which
Current customers money is misappropriated. I know it will take
Long time to get solution, who is right and who is wrong. It is a
Separate issue. Of late for the past one week karvy stock broking
Company staff, because of their present pressure, not even responding
To normal calls by very genuine customers. Men may come and men may
Go, but an establishment reputation is very important. I am dr. Ar muthiah,
Retd. Director from well reputed university. Tnau. Coimbatore. My
Trading a/c. #2146954. Today i asked for a pay out of rs. 20000/= from
My trading a/c to my registered bank a/c. They said there will be delay.
But not able to mention even how much approximate delay will be?
I am afraid whether she will take even a first step for my request.
Hence kindly pass on this complaint to the concerned, who can actually
Solve it within a week or ten days.
Thanking you,
Sincerely,
Prof. Ar muthiah ph. D., always having high regards to karvy