[Resolved]  Karvy — fraud transfer of lost shares of pokarna ltd

Karvy has done this blunder mistake where my 2000 shares of pokarna ltd. Were transferred to another person in the year 2005 when they had confirmed through their letter ref no. R/pgl/d-4/112 a/b dated october 28th, 2003 that they have taken a note of stop transfer against my shares which i had reported loss. I have never in between 2003 and till date ever submitted request for duplicate share certificates and never ever did or intended to do any transfer of my shares to anyone.

If any such request for duplicate shares or transfer was received at karvy end they should have done the enhanced due diligence at their end before actioning and processing any such fraudulent request specially when i had reported loss of shares already.

I visited their office in hyderabad selenium towers for the same and gave written request to probe in the same. I also wrote multiple emails but no response or investigation has started in this matter from their side
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Aug 28, 2017
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Karvy Customer Care's response
Dear Sir,

We apologize for the inconvenience caused.With regard to complaint reportedly for fradulent transfer of Pokarna Ltd., shares, we are enclosing herewith our response which gives you complete information.For further clarifications please write to kcpl.[protected]@karvy.com.

Regards,
Team Karvy

Aug 04, 2017
Updated by arun.saraogi
Thanks a lot for your response into the matter.
I would like to revert with following observations to your response -

1. The signatures on the Transfer deed are fraudulent and fabricated. Kindly recheck the signature on the Transfer deed with my signature in your records.

2. I hereby declare and this can be taken on record that "I have not signed on the Transfer deed whose scan copy has been provided by you. These are not my signature." This is case of fake signature.

3. When you had confirmed through your letter reference no. R/PGL/D-4/112 A/B dated October 28th, 2003 that you have taken a note of stop transfer against my shares which i had reported destruction by termites or loss/theft through my letter dated August 23, 2003 and you need Indemnity and Affidavit on Rs.100 & Rs.20 non-judicial stamp paper then instead of Locking the securities why the shares were transferred just on the basis of a fake Transfer deed and non-confirmatory intimation letter of May, 2005 which I never ever received.

4. I had also requested in my request letter dated August 23, 2003 for issue of Duplicate shares to dematerialise and credit the duplicate shares instead of issuing Duplicate physical shares. I had clearly mentioned my Demat Account Client ID along with my DP ID & DP name in the letter. Why was there no suspicion raised on your end to re-confirm why lost shares which I had request demat were being physcially transferred (considering you ignored the huge mismatch in signatures).

5. The transfer deed mentions 1000 shares being transferred to someone fraudently whereas I was in possession of 2000 shares. Kindly update me about the status of the remainder 1000 shares.

6. How can an esteemed organisation of your stature let your processes be so weak and prone to fraud that fake signatures are being irresponsibly termed as "Completely tallied" . This is sheer dis-interest and dis-regard of the interest of the retail investor like us who vest their utmost faith in your organisation.

I repeat the document provided by you for 1000 shares are forged with counterfeit signature.
This whole transfer request initiated by some imposture and processed by you without doing enhanced due diligence and just based on intimation letter is bogus.

Please help me to get my shares back on urgent basis and request you to strengthen your process to avoid such huge blunders which question our faith & sanctity in your esteemed organisation.
Awaiting a positive & prompt action from your end.

I had sent my revert a week back to the concerned employee who had sent me the same email. But I still wait to hear from your company and 7 days have already gone.
Aug 04, 2017
Updated by arun.saraogi
Also Team Karvy it is not wise and shocking on your part to share the investor document scans in public domain which have all the vital details.
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