[Resolved]  Karvy Gurgaon Office — Unprofessional services rendered by gurgaon office

Address:

Gurgaon, Haryana, 122003

I had been trading with Karvy since year 2000 when I was GM of Hotel Ritz Plaza, Amritsar. Karvy has made several lakh Rs from me in trading the services rendered by Amritsar staff were exceptionally great. Since I migrated to United Kingdom and therefore did not do any trading since 2010.

I am now in Gurgaon and had visited Gurgaon office a month ago, such a shabby office which is a shame for Karvy, dirty and filthy office, unsatisfactory, unprofessional services are rendered to me. I went to get my account transferred all the forms in the presence of the person were completed after every thing was checked I was told to give him the payment cheque and with in 7 days I should be able to do trading.

After 10 days when I called Mr Pawan Gupta, that now I want to start trading, he said that by mistake the form had not been completed, I was not very happy with this, he apologized and later one person was send to my home to get some more signatures of mine and that then there was a telephonic query from Faridabad office and than Hyderabad office, it took nearly 18 days to get my new account activated. by then my holding shares prices crashed down.

Further the services of the staff are not at all satisfactory, not prompt, they are arrogant and rude, they do not understand how to speak with the customer. Kindly give them training on customer care.

I am quite upset and is writing this mail to you as there are other trading houses which have much polite and good staff. Soon I will stop my trading activity with Karvy and tell all my friends and relatives to move on from Karvy to the other company along with me.

Pradeep Kumar Vaid