Karvy — Karvy had holded shares in beneficiary instead of DP a/c

I am holding karvy demat account since long time, but i had saw that in statement my 6099 shares are holded under beneficiary account instead of dp account and i have personally visted several times to karvy head office in meerut city but they excuses every time that it should come in our dp account within in few days but now it was almost 9 months have been passed we are unable to get any positive reply from company also not getting our shares in dp account