[Resolved]  Karvy — Kyc status not cleared

Address:Bharuch, Gujarat
Website:karvy

Sir/madam
I am a member of karvy (Dp id no. In3000394) and trading acount no. Akr 36, since last 20 year at bharuch (Gujarat), i have a holding a different share of rs. Aprox 16.00 lack.

Last 3 to 4 year i am not operate my account. I want some money immediate by sale of some share. I contact bharuch karvy for same. They advise me to submit kyc, i submit and signed all required document at karvy bharuch. They assurance me that this will take a week time,

But after almost 1.5 month, till date i am not sale my share.

I feel unnecessary harassment by karvy, i am not understand who play with me.
Local karvy management say that hyderabad office not cleared kyc.

I am very surprised that country is going to digital india, and how karvy is operate customers.

Kindly take necessary action and give me immediate information about clearance of kyc.

Prakash rana
[protected]
Dp id no. In3000394
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Sep 28, 2016
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Aug 22, 2016
Updated by pakash
POA not completed document sent by courier dated 17 July 2016 Karvy BCH. ( DP ID no. IN3000394 ) client ID. 13265479

Sir/Madam
I am a member of Karvy ( DP ID no. IN3000394 ) and Trading acount No. AKR 36, since last 20 year at Bharuch (Gujarat), I have a holding a different Share of Rs. aprox 16.00 lack.

Last 3 to 4 year I am not operate my account . I want some money immediate by sale of some share. I contact Bharuch Karvy for same. They advise me to submit KYC, I submit and signed all required document at Karvy Bharuch

karvy Bharuch sent all document on 17 July by courier to your headquater . They assurance me that this will take a week time,

But after almost 1.5 month, till date I am not sale my share.

I feel unnecessary harassment by Karvy, I am not understand who play with me.
Local karvy management say that hyderabad office not cleared KYC.

I am very surprised that country is going to Digital India, and how Karvy is operate customers.

Kindly take necessary action and give me immediate information about clearance of KYC.

I attached a courier copy received by Bharuch Karvy dated 17 July 2016

If no action taken by you within one week you will be responsible for all legal and financial.

Prakash Rana
[protected]
DP ID no. IN3000394
client ID. 13265479
Verified Support
Aug 24, 2016
Karvy Customer Care's response
Dear Investor,

We regret for the inconvenience. As per our telecon, we trust that your concerns have been addressed. Assuring you of our best services at all times.

Regards,
Team Karvy
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