Karvy — not transferring my funds

Address:Aligarh, Uttar Pradesh, 202001

As in the news, Karvy stock broking pvt. ltd. has issued its clients' securities in its name, I am one such victim. Karvy told on 12th feb that it would send us the amount on or before 15th February, 2020. but I have not received my funds yet. Kindly look into this matter. My client Id is [protected]. for your reference I am attaching a proof i.e., the email they sent me.
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Dear Team,

An amount of RS. 5000/- is deducted on a failed transaction at the time of online purchase o[censored]nion Small Cap Fund-Reg(D)

No response as yet, all customers care nos and emails are not reachable.

Thanks,
Yasveer Patel
Contact: [protected]

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