Karvy — not transferring my shares nor my amount

Address:

G. S. Modi Road, Jyotinagar, Dibrugarh, Assam, 786005

I tried to buy certain shares on nov mid week at around rs. 65 per share. I was declined to do the transaction as sebi had barred karvy.
I came to know the fact only then.
After around 10 days when the market value of that share moved from 78 to 37 and then on the 10th day when the price was 37, my portfolio showed the shares @65 per share.
I immediately asked their representatives who took almost 2 hours to connect and got no reply as such and the call was disconnected multiple times.
Then helplessly, i had to wait and then after some days again when the price was around 60, i saw that the shares was not reflected in my portfolio and also the amount is not reflecting in my funds transfer section.
I really don’t know what’s wrong but it is a clear case of criminality and fraud.