Karvy — payout not received to my account many times requested

Address:

28, Tej Enclave, Bhamian Road, Ludhiana, Ludhiana, Punjab, 141010

I am requesting payout every week from november but they are not sending my money back.
Also customer support executives are transferring calls from one department to another but no one is solving my queris.

Also customer support executives are taking big time to answer the call.

My client code with karvy is a45086322

I have attached some of the recent requests screenshots