[Resolved] Karvy — "request rejected due to : transliteration error in the request field".

 
1 Review
 sixdiamonds on Sep 14, 2018
Dear support team,

I'm trying to update my address & since last three times i'm getting the following message: "request rejected due to : transliteration error in the request field".

The local language is kannada which i am not familiar with. The transliteration happens automatically.

This is not a user issue but a software issue at your end.

I'm not including request numbers as it has been seen with your responses on the same platform that the one's personal information is put up for public consumption.

Regards
Complaint marked as Resolved Oct 23, 2018

Complaint Status


[Sep 14, 2018] Karvy customer support has been notified about the posted complaint.
Verified Support
Karvy Customer Care's response, Sep 17, 2018
Dear Sir/Madam,

With reference to the above compliant, please share your aadhaar number/URN number along with your local language to kcpl.support@karvy.com for further assistance.

Regards
Team Karvy
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    Karvy - "request rejected due to : transliteration error in the request field".