[Resolved] Karvy Stock Broking Ltd — Unauthorized Charges for Details Updation in Aadhar Card

ggarg

from Lucknow, Uttar Pradesh

Address:

Muzaffarnagar, Uttar Pradesh

Dear Team, I have made my aadhar card from Karvy Sadar Bazaar branch, Muzaffarnagar. I visited same branch for correction of my mobile number and date of birth but karvy official asked me to pay Rs 50 for details updation. When I asked for charges receipt he said no receipt will be given for this. I complaint the issue to branch manager Mr Ashutosh Sharma but he also said that you have to pay the amount and no receipt will be given for this. I contacted Aadhar Card customer care to confirm the charges but they said no charges applicable for details updation. This Karvy branch is charging irrelevant charges from customer without providing any receipt which is impacting company's image badly. Pls look into the issue and take necessary action. Regards Gaurav Garg Muzaffarnagar 91-[protected]

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Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2015

Karvy Customer Care's response Dear Customer, We regret for the inconvenience caused. We have spoken to you and informed that the updation fee is only Rs.15/- and given you the Bhantinda branch contact details for updation of your Aadhar Card. Hope we resolved your complaint. Regards TeamKarvy.