Karvy Stock Broking — Security deposit refund

Dear sir,

I have pasted the mail below, where I am follow up with the company since last 1 year for my security deposit refund of Rs 30000.

On Sat, 17 Apr, 2021, 1:41 pm Financial Advisor, wrote:
Dear Team,

As I can see that i have followed you up enough for my security deposit.

As per your last email reply, in which you wrote that the company sale deed is intact, which will take a little time.

But by saying this little time, you have spent one full year, you can see in the trail mail that I started a follow up of the same with you from April 2020. Neither did I get my security refund nor did i get my clients payout.

I have spent 1 year for my security refund of 30, 000, I feel like I am asking you for money as a beggar for my own money.

Now this is my full and final last talk with you guys, If my security deposit was not refunded to my account by Monday's end of the day ie[protected] then I will assure you that I will definitely get the amount back from you with interest.

At last, I want to say that 30000 is not a huge amount for a company, If you have taken money against security deposit, it becomes your duty to return it.

Waiting for your revert and credit confirmation.

Regards
Shaveta Agnihotri
[protected]

On Wed, 10 Mar, 2021, 2:14 pm Gade Kalyani, wrote:
Dear Sir,

Acknowledge receipt of your email and thereby noted the content.

We sincerely apologies for inconvenience caused to you for sudden halt of business and thereby delay in receipt of refund of Security Deposit. Management is working hard to put through the transaction of fund raising. Primary reason for delay is COVID and this have made the situation stand still and such high velocity transactions does not happen virtually. Management is enduring with process, which is a detailed one and this calls for patience. With passage of time and no significant improvement in the situation generally leads to a feeling of left out. However, please be informed, stake sale deal is intact and buyer have re-confirmed his intention and we have reasonable amount of trust in the deal. It is matter of some time and do not lose hope towards end of the challenging time.

It is your trust, which keeps us moving forward with confidence and management ensures you the resolution soon. Please extend some cooperation and Karvy will be back with enhanced confidence and brand value. We will share you the refund details before processing the amount. Kindly extend your co-operation for some more days.

Regards,
Kalyani.

________________________________________
From: Financial Advisor [investment.[protected]@gmail.com]
Sent: Wednesday, March 10, 2021 1:07 PM
To: Karvy Service Desk – KSBL; Gade Kalyani; Riddham K Lakhani
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear Team,

Request you to give me the final status of my security deposit refund.

If i don't get it reverted by evening, then I will take this matter in the consumer court as well as RBI complaint center.

So waiting for your reply.

Regards

Shaveta

On Wed, 9 Dec, 2020, 5:28 pm Financial Investmentadvisor, wrote:
Dear Team,

Revert awaited..

On Fri, 4 Dec, 2020, 1:45 pm Financial Investmentadvisor, wrote:
Revert awaited..

On Sat, 28 Nov, 2020, 12:14 pm Financial Investmentadvisor, wrote:
Dear Kalyani,

Kindly tell me the status of my security deposit refund, as it's been a long time for me to follow all these things.

Moreover, my clients still call me to return our money that was lying in their dmt account and even for your kind notice that I have not received my payout for the month when you closed your business.

I have requested you for a long time to give my refund, but I have not received yet, so now I will take this matter further if I do not get my refund in the next two-three working days.

Regards

Shaveta Agnihotri
[protected]

On Wed, 25 Nov, 2020, 9:49 PM Financial Investmentadvisor, wrote:
Waiting for your reply..

Regards

Shaveta Agnihotri
[protected]

On Tue, 24 Nov, 2020, 11:11 AM Financial Investmentadvisor, wrote:
Dear All,

May I know what the status of my security refund is?

Regards

Shaveta Agnihotri
[protected]

On Tue, 10 Nov, 2020, 2:35 PM Gade Kalyani, wrote:
Dear Sir/Madam,

NSE Status:-

Req. Ref. No.

Authorise Person Name

Authorized Person Trade Name

Segment

Constitution

Request Date

Status

Status Date

Remarks

Authorised Person Code

Download

07701/AuthPerson/CAN/377172

SHAVETA AGNIHOTRI

SHAVETA AGNIHOTRI

Capital Market, Futures and Options

Individual

25-Sep-2020 10:36:10 PM

CANCELLED

30-Sep-2020 01:05:38 PM

BSE STATUS:-

100

SHAVETA AGNIHOTRI

AP REGISTRATION CANCELLED

AP[protected]

23/10/2020

Your registration has been cancelled at both the exchanges, please find the given reference details also, for refund of your SD will share you the refund sheet along with the procedure it is in under process, will share you in couple of days. Kindly wait.

Kalyani.

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Tuesday, November 10, 2020 10:43 AM
To: Gade Kalyani
Cc: Riddham K Lakhani; Pramod Kumar-KSBL
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear Gade,

Revert awaited

Regards
Shaveta Agnihotri
[protected]

On Sun, 8 Nov, 2020, 11:33 AM Financial Investmentadvisor, wrote:
Dear Kalyani & Team,

Please provide me the status of NOC and my refund amount.

And according to me, 50 days is too much time to make unregistered from the exchange process.

Nowadays this process is happening in 10 to 15 days, please tell me the status as soon as possible.

Regards

Shaveta Agnihotri
[protected]

On Wed, 21 Oct, 2020, 11:41 AM Gade Kalyani, wrote:
Dear Madam,

It is in under process, and we have spoken with the exchange people to get it processed on priority if the status is updated will confirm.

Kindly wait.

Kalyani.

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Wednesday, October 21, 2020 11:06 AM
To: Gade Kalyani
Cc: Riddham K Lakhani; Pramod Kumar-KSBL
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear Gade Kalyani,

Waiting for your revert.

Regards

Shaveta Agnihotri
[protected]

On Tue, 20 Oct, 2020, 8:57 AM Financial Investmentadvisor, wrote:
Dear Kalyani,

Request you to please provide the NOC and refund of my security deposit on urgent basis.
Regards

Shaveta Agnihotri
[protected]

On Mon, 28 Sep, 2020, 3:29 PM Gade Kalyani, wrote:
Dear Sir,

We have forwarded your request to exchange, and it will take 10 to 15 working days time for the process, request to kindly wait.

Kalyani.

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Monday, September 28, 2020 11:05 AM
To: Gade Kalyani
Cc: Riddham K Lakhani; Pramod Kumar-KSBL
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear Kalyani,

Payment has been done details mentioned below and attached receipt for your reference.

Payment To - BSE Limited
Amount - 1180/-
Mode - NEFT
Date[protected]
Ref No - N[protected]

Kindly confirm the same and do the needful at the earliest

Also please confirm when will I get the NOC and my security deposit refund.
Regards

Shaveta Agnihotri
[protected]

On Fri, 25 Sep, 2020, 10:46 PM Gade Kalyani, wrote:
Dear Madam,

We have received your courier, request to please transfer the BSE closure processing charges through NEFT/RTGS to the below given account and confirm us to do further.

Pay to Name

BSE Limited

Name of the Bank

ICICI Bank Ltd.

Bank Branch

Lower Parel, Mumbai

IFSC Code

ICIC0000104

Virtual Bank Account No.

BSEAMEO00917B

Amount: 1180/-

Once the payment done request to send the reference details to track the same.

Kalyani.

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Thursday, September 24, 2020 8:44 AM
To: Gade Kalyani
Cc: Riddham K Lakhani; Pramod Kumar-KSBL
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear Kalyani,

Please provide the status.
Regards

Shaveta Agnihotri
[protected]

On Mon, 21 Sep, 2020, 9:15 AM Financial Investmentadvisor, wrote:
Dear Kalyani,

Revert awaited, and kindly do the needful on priority basis.

Regards

Shaveta Agnihotri
[protected]

On Tue, 15 Sep, 2020, 2:44 PM Financial Investmentadvisor, wrote:
Dear Kalyani,

I did speed post from post office and they have confirmed that the same has been delivered on 5th, please check and confirm.

Please find the receipt.

Regards

Shaveta Agnihotri
[protected]

On Fri, 11 Sep, 2020, 11:11 AM Gade Kalyani, wrote:
Dear Madam,

As on Monday the courier is not received, kindly share the courier details to track with inward dpt for confirmation.

Once we received the courier will confirm after that you can make the payment.

Kalyani.

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Friday, September 11, 2020 10:54 AM
To: Gade Kalyani
Cc: Riddham K Lakhani
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear Kalyani,

Please tell me the process of BSC closure payment and also confirm the exact amount including taxes.

I hope you must have got the courier, kindly confirm.
Regards

Shaveta Agnihotri
[protected]

On Tue, 8 Sep, 2020, 1:07 PM Gade Kalyani, wrote:
Dear Mam,

We have not received the courier, once we received the courier will inform kindly make the payment for BSE closure processing and provide the reference no to process further.

Closure and other formalities has to be complete before processing the refund of your SD, will confirm once done.

Thanks & Regards,
Kalyani.

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Wednesday, September 2, 2020 11:52 AM
To: Gade Kalyani
Cc: Riddham K Lakhani
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear G Kalyani,

Please acknowledge the receipt, as per the trail mail.

Kindly confirm when I will get NOC for the same and security deposit amount.
Regards

Shaveta Agnihotri
[protected]

On Fri, 28 Aug, 2020, 12:46 PM Financial Investmentadvisor, wrote:
Dear G Kalyani,

As discussed, today I am sending the hard copy of documents through speed post.

Kindly confirm the same once received.

Regards

Shaveta Agnihotri
[protected]

On Fri, 26 Jun, 2020, 5:09 PM Gade Kalyani, wrote:
Dear Sir,

As discussed, Hope your query has been resolved, you can dispatch the courier on the given address on my name.

G Kalyani,
KARVY FORTUNE (COMPLIANCE)
Karvy Millennium, Plot NO.31, Ground Floor,
Financial District, Gachibowli, Hyderabad-500032
Ph.[protected] E-ID:gade.[protected]@karvy.com
Error! Filename not specified.

Visit www.karvyonline.com
Download the Karvy online trading mobile app from Playstore

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Thursday, June 25, 2020 5:55 PM
To: Gade Kalyani
Cc: Pramod Kumar-KSBL; Riddham K Lakhani
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear Kalyani,

Please confirm where I have to get this client's ledger courier.

One more thing there are four clients, who had opened accounts but they never entered the money nor are they signing on the Zero Balance Ledger.

Secondly, two more client accounts which have already been closed and their stocks have also been transferred to other broking company, Even those clients will not sign the ledger.

But, I have signed all the ledgers which have balance or their socks.

Kindly confirm the address and revert on my queries.

Regards

Shaveta Agnihotri
[protected]

On Sun, 17 May, 2020, 8:41 PM Gade Kalyani, wrote:
Dear Sir/Madam,

We acknowledge receipt of your email with above captioned subject.

Thanks for patience as of now and we are requesting you to kindly wait few more days to get resolve the payout issues. All the payout’s will be credit in very short period as we are already working on the same…It was in the last minute that we were hit by COVID 19 situation, with the result that everything has been stalled for the time being due to restrictions on travel. We are waiting for relaxation in lockdown and there after we should not take more than 20-25 days to conclude our fund raising transaction, we are requesting you to kindly extend you co-operation until.

Closure process can be done after receiving the hard copies only as We have to affix few stamps and signature over original papers submitted by you and then upload the scan images to respective exchange, we are helpless as the exchange requirements have to be fulfilled.

For ledger balance confirmations if client’s are doing their own also, we need to take their closing ledger balance confirmations Mandatory as per compliance procedure from every sub broker before closing their registration.

G Kalyani,
KARVY FORTUNE (COMPLIANCE)
Karvy Millennium, Plot NO.31, Ground Floor,
Financial District, Gachibowli, Hyderabad-500032
Ph.[protected] E-ID:gade.[protected]@karvy.com
Error! Filename not specified.

Visit www.karvyonline.com
Download the Karvy online trading mobile app from Playstore

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Saturday, May 16, 2020 6:10 PM
To: Gade Kalyani
Cc: Pramod Kumar-KSBL; Riddham K Lakhani
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear kalyani,

As per the list of clients provided by you in which all the clients used to do online trading. one more thing i have never applied for multiple ID terminal, nor did i have.

So, all clients are aware about their ledgers, because they have always done online trading.

Moreover a client ( Anup Kumar Sharma[protected] is approaching me for his cash balance refund for last 3-4 months, and i have made a withdraw request through back office but still not received at customer end.

Additionally, i am also still waiting for my payout of the month when trading had been stopped by the company.

Rest its my humble request to you that please cancel the registration that has been done in NSE Cash/FO and BSE and my security deposit should also be refunded to me as soon as possible.

Furthermore, from my side, if you want to seek any more formalities, you can ask.

Regards
Shaveta Agnihotri
[protected]

On Thu, 23 Apr 2020 at 13:58, Gade Kalyani wrote:
Dear Madam,

Please find the enclosed list of your client details, and you can find the debit balance from backend ledgers…we can consider the soft copies for time being after that plz send the courier too as it is Mandatory to get the process to be complete.

Kalyani.

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Wednesday, April 22, 2020 4:08 PM
To: Gade Kalyani
Cc: Pramod Kumar-KSBL; Riddham K Lakhani
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Dear G. Kalyani,

Please send me the list of clients with debit balance, as I have opened all accounts online.

Secondly, all the requirements that you have asked to be sent through post, can they be sent through mail, under current circumstances, as courier service not working.

Regards
Shaveta
[protected]

On Wed, 22 Apr, 2020, 9:58 AM Gade Kalyani, wrote:

Dear Sir,

As per your request, Please find the below list of requirements to be fulfilled for Cancellation of Authorised Person registration and kindly courier the same to my undersigned address.

• NSE Cash cancellation (NSE).

• NSEFO cancellation (NSEFO).

• BSE cancellation (BSE).

• Debtors adjustment letter duly signed by the Sub broker (will be applicable in case of any unsecured debits in clients account).

• You are required to collect the LBC from all the clients

In case if the client wishes to close the account, you are required to obtain :

• Ledger Balance Confirmations from all the registered clients with self attested PAN card copy.

• Closure letters from all the registered clients as per the attached format (with IPV attestation & self attested PAN card copy)

G Kalyani,
KARVY FORTUNE (COMPLIANCE)
Karvy Millennium, Plot NO.31, Ground Floor,
Financial District, Gachibowli, Hyderabad-500032
Ph.[protected] E-ID:gade.[protected]@karvy.com
Error! Filename not specified.

Visit www.karvyonline.com
Download the Karvy online trading mobile app from Playstore

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Tuesday, April 21, 2020 9:10 PM
To: Riddham K Lakhani
Cc: Pramod Kumar-KSBL; Gade Kalyani
Subject: Re: SB ID - 13164, BRANCH CODE - S473

Yes sir, please process the cancellation of my registration with exchange.

Regards
Shaveta Agnihotri
[protected]
On Tue, 21 Apr, 2020, 8:20 PM Riddham K Lakhani, wrote:
Dear Fortune Associate,

Would you like to surrender the franchisee and want us to process the cancelation of your registration with exchanges.

Regards,
Riddham

From: Financial Investmentadvisor [mailto:investment.[protected]@gmail.com]
Sent: Tuesday, April 21, 2020 6:21 PM
To: Riddham K Lakhani
Cc: Pramod Kumar-KSBL
Subject: SB ID - 13164, BRANCH CODE - S473

Dear sir,

I Shaveta Agnihotri, a sub broker with your company with SB ID 13164, since last one year. Considering the current situation of the company and the pandemic crisis, I have not been able to serve my clients and also have been unable to generate income formyself . So I hereby request you to provide me NOC and kindly release my pending payout and also my security amount.

Would request you to please, kindly to the above at the earliest.

Regards
Shaveta Agnihotri
[protected]