[Resolved] Karvy — uid address update request rejected

85_dhatwalia

from Delhi, Delhi

Address:

122002

Hello team, yesterday i had requested for the update of my address in my aadhaar. My urn was 0000/00598/23905 & as a proof of address i had uploaded my latest gas bill which bears my name & address details.

Still my application is rejected with the following message:

Urn number: 0000/00598/23905
Reject reason: data mismatch in document and update request

I am still not able to understand the reason of this rejection.

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Oct 31, 2019

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

Karvy Customer Care's response Dear Sir/Madam

We have forwarded your complaint to the concerned team and will try to resolve it at the earliest.

Team Karvy

Verified Support

Sep 30, 2019

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above complaint, we request you to share your aadhaar number along with the local language to kfpl.[protected]@karvy.com to enable us to check and resolve it shortly.

Thanks & Regards
Team KARVY

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Comments

Udathanapalli Reddaiah

from Chennai, Tamil Nadu

Even i submitted aadhar address request online but its always rejected with below message i tried multiple times by providing exact address which i submit in address proof document but no luck, I really don't understand what was causing the rejection even thow i submited correct information, its really annoying atleast you provide exact information so that i can submit with corrected details.

URN Number: 0000/00666/37575
Reject reason: Data mismatch in document and update request