[Resolved]  Karvy — urgent : aadhaar address update request always getting rejected

Hi,

I submitted aadhaar address update request online, two times but it got rejected both times with the reason mentioning :

"your request 0000/00549/14630 has been rejected due to : data mismatch in document and update request"

I provided bank statement as the proof of address. It mentions exactly the same address as was mentioned in the update request. Why was it rejected then?

Request you to kindly look into this at the earliest.

I have also emailed to kfpl. [protected]@karvy.com regarding this and shared aadhaar number in the email as well.
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Feb 4, 2019
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
Karvy Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused.

With reference to the above complaint, we request you to share your local language to kfpl.[protected]@karvy.com to enable us to check and resolve it.

Thanks & Regards
Team Karvy
Jan 05, 2019
Updated by Basant Kumar Kothari
The local language is Kannada.

Please check and revert at the earliest.

I have also shared this on email (kfpl.[protected]@karvy.com)
Jan 09, 2019
Updated by Basant Kumar Kothari
Any update on this, please ?
Jan 15, 2019
Updated by Basant Kumar Kothari
Any update on this, please ?
Jan 22, 2019
Updated by Basant Kumar Kothari
Any update on this, please ?
Jan 26, 2019
Updated by Basant Kumar Kothari
Any update on this, please ?
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