[Resolved]  Karvy — wrongly prepared check for interest of pfc tax free bond

Address:Mumbai City, Maharashtra, 400053

I p m apte hold power finance corporation bonds folio no pfe 0400990
For which yearlly interest check for[protected] is sent to me with a wrong account no. My sb a/c no is [protected] state bank of bikaner & jaipur lokhandwala branch andheri west mumbai last year also the same mistake was made and the wrong account number of my wife suneela p apte ([protected]) was written on check issued in my name. It took over 6 months to get the check modified. Why is the same mistake committed again / or is it a deliberate mischief to deprive me of the interest on my interest amount which is quite large ie. 75870.00. The correct a/c no. Is given in pfc original documents then why this mistake or is it mischief?

Prakash madhusudan apte
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Dec 22, 2017
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2017
Karvy Customer Care's response
Dear Sir,

Folio No. PFE0400990
Investor Name : PRAKASH MADHUSUDAN APTE

With reference to your online compliant on 20/11/2017, we would like to apologize for the inconvenience caused. We admit that the bank a/c number in the bond certificate has been updated wrongly as against the application made in the Company of Tax Free Bond Issue[protected].

We request you to return the interest DD back to our office for us to credit the interest amount to your bank a/c. Further, we request you to provide us a cancelled cheque for the above mentioned folio for us to rectify our records.

We are extremely sorry for the inconvenience caused and assure you the issue will be resolved at the earliest.

Our Address
KARVY COMPUTERSHARE PRIVATE LIMITED
Unit :POWER FINANCE CORPORATION TAX FREE BONDS 2013-14
Karvy Selenium Tower B, Plot 31-32, Gachibowli
Financial District, Nanakramguda, Hyderabad - 500 032

Upon receipt of the above mentioned documents we will do the needful.

Regards
Team Karvy
Nov 20, 2017
Updated by P M Apte
I congratulate Karvy for candidly admitting the mistake
I HAVE POSTED BY COURIER REQUIRED DOCUMENTS

P M Apte
Complaint comments 

Comments

Hi Karvy Team,

I had updated my aadhar card online on Nov 10th, 2017).

Till now my status is pending for verification message highlighted
Pl. Try to solve on urgent base as it is urgent require aadhar card.

URN : 0000/00476/54069
Aadhar # :[protected]

Thanks,
sanjay Mahapatra

[protected]

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