Kasba Rto — Fraud Scam by RTO-not providing physical smart card

Address:Kasba Kolkata
Website:transport.wb.gov.in

I had purchased a new Yamaha FZ 250 on October 2021 after paying all requisite fees and statutory govt fees(Transaction slip with doc no attached for your reference) vide transaction id [protected] for Registration No: WB06V7942.Till date i have not received my physical RC/smart card and upon visiting RTO and Showroom they are saying that RTO cannot give physical smart card/RC due to some problems and the same thing is going on for nearly 10months.
When police on road who are not equipped with Mparivahan inspect my papers i am unable to show my RC and bear fine or pay bribes which is not done,
I am amazed as to how the money paid by me for my smart card has not been realized till date and govt. is not monitoring this kind of scam by WB Govt. RTOs
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    Kasba Kolkata
    India
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