Kaun Banega Crorepati — Point not added

Address:Haji abdul Rashid house, Ghazipur , Uttar Pradesh 233001

On Sep 22, 2022
I have been participating in 'kbc play along' on sony liv app. As mentioned my 50000 points and many more correct answers were not added recent episode. Please get these points added to the score.
Today also 12500 points were not added on sept 22, 2022
Please get these points added to my score on the dates
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On 21.11.2022 episode, while playing along in question number of value Rs 640000/- ( question eleven), about name of the musical instrument which has been named after its maker, I took a lifeline when two wrong options B and C were removed. I answered option A ( Banzo). But to my surprise the correct answer given for the said question was option B (sexophone). How can option B can be the correct option when it was earlier removed while taking a lifeline while playing along??

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    Haji abdul Rashid house, Ghazipur , Uttar Pradesh 233001
    India
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