Kellogg's India — kellogg's corn flakes - bad quality

Address:

400703

I purchased the box of cornflakes from a local grocery store in vashi, navi mumbai. Batch number as given in the attached photo.
The quality of the corn flakes was very poor as the flakes are not getting soaked in milk at all..
My entire box of cornflakes has gone waste and so has my trust in the quality of food products offered by kellogg's.
On requesting the shopkeeper to take a complaint and raise it to kellogg's, it was turned down upfront by the shopkeeper with reason that kellogg's as a company is very rude and never entertains any complaints whatsoever.
Surprised by the image that kellogg's has built among the consumers, it further diminishes the trust in the products offered by kellogg's.

Hope the company wishes to have a goodwill among the consumers and thus requesting the company to compensate for the loss i have incurred by buying kellogg's cornflakes.