Kem Hospital — Staff behaviour is abominable

Address:Santacruz

Dear Sir,
I am attendant of Kamladevi Dubey, ward 32, 3rd floor, CVTV building.
It was very bad experience with nurses and the Doctors as below:
I admitted my patient on 29/08/2023. Since 12 pm I had been asking nurse about admition form and where to go to get it done but their response was totally irresponsible. I met 6 people but non of them bothered to guid me of it.
Second thing one aged ward boy i requested him by addressing "kaka" for it so he even not supported and despite supporting he got annoyed why did I call him "kaka" and nurses are giving useless reason for this which seems unprofessional.
Also on admission desk there 2 young TB doctors were sitting and they were just laughing and passing jokes. So my question to management is does keep silent slogan is only applicable to patient and their family members and doctors are not abided to it? This is poor management and fix the issue as soon as possible.
Also despite of vacant bed my petient had been given bed around 8 pm. So do rules made by ward boy and sisters as per their convinient or they have to follow the rules set by the hospital?
It is expected that people make mistakes but doctors and supportive team correct them but unfortunetly in KEM the situation is reverse and abominable.
If you think this should not be happend then work on it this is big loop hole.
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    489 Rasta Peth, Sardar Moodliar Road, Pune, Maharashtra, India - 411011
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