Kerala Pareeksha Bhavan — irresponsibility of the employees

My name is yadu krishnan. I have been applied for the k. G. T. Examination july 2019. I have already been submitted all required documents along with the application. Tomorrow (12/07/2019) is my exam, and my hall ticket is not published until now.
When i contacted the pareekshabhavan, they replied that they have not received the chalan receipt with my application. But i am 100% sure that i have submitted the chalan receipt and i have a copy of the above as evidence.
Whenvever i contacted them, the officials said "call after sometime/call two days later" etc.
They are not even bothered about the future of the students. I have submitted the copy of the chalan receipt through speed post. Till there is no further action. Please take action against such irresponsible employees.
My customers id : 101979
D o b : 24/04/1997
Mob: [protected].