Kerala Water Authority — change of domestic connection to non domestic and inflated consumption : consumer id [protected] & consumer no e40/3574/d

Address:	695001
Website:	kwa.kerala.gov.in

1. Army welfare housing society, prasanna vihar, marine drive, kochi, was provided with domestic connection (E 40/3574/d) for 47 flats in sep 2000. This connection has been unilaterally changed to non domestic in bill no 37427771 dated 21 june 2018 & 39373547 dated 23 aug 2018.
2. The monthly water consumption has also been inflated to 861.5 kl (Bill of 21 june 2018) & 749.5 kl (Bill of 23 aug 2018).
3. Consequently, the bi-monthly bill increase from rs rs 14, 856/- in april 2018 to rs 67, 220/- in june 2018 & rs 58, 260/- (Total amount due as on 23 aug 2018 is rs 1, 12, 095/-).
4. There has been no diversion of water for non-domestic use till date as can be seen from the average consumption for all these years since sep 2000 when the connection was provided. This can also be verified by on-site inspection.
5. This is a housing complex for army personnel who have devoted their lifetime in service of the nation in trying and difficult conditions.
6. A representation was submitted to the aee, water works sub division, pallimukku, kochi in june 2018 for which the reply is still awaited.
7. Please revert the connection to "domestic" and also reissue water bills for june 2018 and aug 2018 as per correct water consumption.