Kerala Water Authority Complaints & Reviews

Sir

18/05/2026 I made a UPI transaction of Rs 8784 for a new connection to the
Kerala Water Authority. But the first transaction was successful and an
error was shown without a receipt. Since I did not get a receipt, when I
checked the same application again, it showed that the amount debited from
the account would be returned in two or three days. When I showed it again
to pay the amount,...

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Address: Kerala, Kannur district, taliparamp karibom office, Oduvally water tank

No water supply since August 2023, we got water only few days. Section overseer Mr Jonoy, who is responsible for oduva water tank supply not attending phone, ([protected]), And [protected] stopped getting phone calls on that number. Complaint no 0479266 on 16.3.24. But no action. No one responsible. But, continuously sending bills, without water supply. Who is responsible....

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Address: Shornur section

Sir,
Meter is not working in the consumer number PTH/255/D Domestic....

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Address: Perumbavoor

Hi,
Paid a bill of Rs. 216 on 4th August online. It is still showing pending at KWA. Kindly look into the matter and do the needful....

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Address: Moncompu Thekkekara

The water authority department doesn't seem to understand the issues that consumers are facing. Since a week I am calling Kidangara, Alappuzha water authority and they do not seem to have an answer on when the water supply will resume. Every call ends with abstract statements telling 'vaikittakumbol vellam varum'. On top of it the arrogance and the frustration of the KWA employee to just pick up the call and answer the consumer is just beyond...

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Address: PTP Nagar, TVPM

Sir,
പ്രേഷിതന്ഴ
എക്സിക്യൂട്ടീവ് എന്ഴജിനീയര്ഴ
കേരള വാട്ടര്ഴ അതോറിറ്റി
പി.ടി.പി നഗര്ഴ
തിരുവനന്തപുരം
സര്ഴ,
ഞാന്ഴ തിരുമല വില്ലേജില്ഴ വലിയവിള, മൈത്രിനഗര്ഴ,...

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Address: Kerala Water Authority, Water Supply sub division, Eroor South , Tripunithura., 682306

My consumer id is [protected] and consumer no: is tpr/8240/d at kerala water authority, water supply sub division, eroor south, tripunithura.
My normal water bill for the last 4 years was approximately rs 400 for two months.
Presently the consumption has reduced. But for the last two bills, the water bill is coming to rs 900-1000/=. Rectify meter....

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4 Comments

Sir,

It is intimated that their continuous water leakage at my house, house no 472a, ambadiyil house, kannanakuzhy, mavelikkara, kerala-690505. This water supply comes under mavelikkara jurisdiction and you are requested to kindly take remedial measures to stop leakage of valuable water. This water leakage is occurring from the past one month

Regards...

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Address: krishnakripa, palaparambu road, 682012

Dear sir,

Please note here by informing that the drinking water is keep flowing on road and always wet my compound and fully accumulated in my meter cabin. We had closed our inlet valve for three days and assure the leaks not from our service line. Hence requested to take necessary action from your end. Attached the photograph and necessary details to find the location. Consumer no: e43/2889/d and id no:[protected]...

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Address: 673616

I had paid a security deposit of 13758/= for causal water connection on 9th sept 2009 with consumer no - tp424. Then it is changed to normal water connection 21st oct 2013 by paying the conversion fee. On that time on wards me and my father running behind the kwa office kozhikode for refunding the sd, but till nothing happened. Initial they had told the sd will deduct from the bill, but it is not reflected in bills and later they told it...

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2 Comments

Consumer no tma/6645/d consumer id [protected]
Radhakrishnan s
I used to pay advance payment for 12 months over counter which was valid upto november 2017. As online bill payment facility is now available in kwa, i wanted to make advance payment for one year (I. E. For 2018) but, i am able to pay only the bill for the current period only-otherwise, i could not locate any advance payment option in the site.
Kindly advise...

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6 Comments

Address: Ernakulam, Kerala, 686669

Respected sir,
My water connection was disconnected before one week without giving any information to me. The reason for disconnection told by assistant engineer and one unofficial person is that "the leakage on main road pipe".
Please do necessary steps for getting water at the earliest.

Yours faithfully,
Sirosh kumar
Con no:pa1/1357/d
Kwa, muvattupuzha...

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Address: Thrissur, Kerala

കൊടുങ്ങല്ലൂര്‍: മാടവന അത്താണി പടിഞ്ഞാറുവശം കലുങ്കിനോട് ചേര്‍ന്നുള്ള വാല്‍വില്‍നിന്നും കുടിവെള്ളം ചോര്‍ന്നുപോയികൊണ്ടിരിക്കാന�...⇄ തുടങ്ങിയിട്ട് മാസങ്ങളോളമായി. അതികൃതര്‍...

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I am JOSE DOMINIC, SPICE COAST CRUISES, PUTHANANGADY, MUHAMMA PANCHAYATH, CHERTHALA TALUK, ALAPPUZHA DIST, My consumer no: MH 64 Dear Sir, we had got a water connection from Cherthala A .E office K.W.A in the year 2010. But from this period yet there is no water, but we paid water charges every month . 2012 december came the Cherthala A.E office, for against the above complaint, that time A.E, suggested to temporary disconnect...

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Address: Karathara House, Kumbalanghi North PO, Kochi. 682007 , Mob :9447273605

My name is Nishad From Kumbalangi Gramapanchayath in ernakulam District ( Ward No.2).As for your information we are facing the lack of water availability and everyday we should get drainage water also. In the second ward of Kumbalangy panchayat especially in the convent area, we are facing the problem for the last 1 year more and we complained most of the times in our related Dept, .If they send some plumbers and workers to check the area there is no responsible person for its supervision. In this area most of the peoples suffered skin allergic disease and hospitalised especially most that childens case.In our opinion we going back our 1980 old days. We complained several times till we didn't get any solving response form your Dept End.We are not happy to serve the Service from the Irrigation Dept.

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Dear sir,

We are residing Nattika panchayat chavakkad taluk Thrissur district.
We residing near to canoly canal ward noVI of nattika kalanji area.
We put several complaints to the officials individually (32064/282787) and it is on hold, we met the local officials personally and in group too and mass petition also submitted.
The water supply to this area is once 2 weeks and one side of the road a minor drops are available and the west side road there is no drop water too.our natural source of water is contaminated and can not use for drinking and other uses.
Pl look into the matter and solve the issue

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Address: House No 738, Ward No 1, Pothukuzhy, Nellimattom, Kothamangalam, Ernakulam 686693

Dear Sir/Madam,
Water Supply to route no[protected] has been Disrupted from 5th January 2023. My consumer no is # [protected].
I have already raised a complaint (Complaint # 380618) today by calling 1961. However, due to immediate assistance I decided to send it in writing.
I am 56 and due to my knee joint pain I can hardly walk to fetch water from well. The well is almost 500 meters from my house and hence I request you to resolve this water supply issue at the earliest.
Since last 24 hours me and my wife is surviving on liquids...as you know that consuming solid foods will force us to attend nature's call ... Which at this time is not practicable.
Hope, action is taken for my concern.
Thanking You
You's Sincerely
R. Kartha
[protected]

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Address: House No 738, Ward No 1, Pothukuzhy, Nellimattom, Kothamangalam, Ernakulam # 686693

Dear Sir/Madam
This is to notify that Water Supply has been Disrupted from 5th January 2023 (Route[protected] and my consumer no # [protected]. I have already raised complaint today with customer support center and my complaint no # 380618.
Since, I am 56 and have a serious issue with my knee pain, I can't walk a distance of 500 meters to fetch water from well. Apart from that my uncle and aunt is here from Thrissur to spend few months with me here.
I kindly request you to take up the matter with utmost importance and resolve the issue.
Due to no water supply I and my wife is surviving since last twenty four on liquids. As we all know consumption of hard foods will force us to attend nature's call ... Which is impossible as of now due to subjected reason.
I believe, you will show mercy and help us by restoring water supply at the earliest.
Thanking You
You's Sincerely
Phone number -[protected]

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Address: 1/301 Jaseera Chalakkara Veedu, Thazhevettoor, Vettoor,P.O Varkala

28 Tage kein Wasser, dann nonstop 3 Tage und jetzt seit mehr als 8 Tagen wieder kein Wasser.
Eine Unverschämtheit auch nach mehrmaliger Beschwerde kein Wasser.
Wie soll man leben ohne Wasser.
Keine Zeiten wann es Wasser gibt.
Wonach soll man sich richten.

Bitte um schnellst mögliche Lösung des Problems und Angaben wann es Wasser gibt, Tage und Uhrzeiten.

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Address: Karicode near pumb house, Mulanthuruthy

Since 2weeks there is no water in karicode(ernakulam)under Mulanthuruthy panchayat, Piravom section...I have already complained about this but there is no response from there..There is no another water source for us...Please do the needful as soon as possible...

Kerala Water Authority Complaints & Reviews

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Kerala Water Authority reviews & complaints(687)

Double payment issue

No regular water since August 2023, but, sending water bill regularly

Meter is not working properly

Bill payment not updated yet

Water authority Kidangara

ptp water authority -

kwa excess billing

water leakage from mavelikkara water supply

water leaking

delay is refunding the security deposit

advance bill payment

water disconnection

വാട്ടര്‍ അതോറിറ്റിയുടെ അനാസ്ഥ

water connection disconnect

Drainage water availability /Lack of water consumption in Second ward, Kumbalanghi Panchayath.

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No Water supply to one section

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Water Supply Disrupted

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Water Supply Disrupted from 5th January

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Seit Tagen gibt es kein Wasser, auch nach Beschwerden kein Wasser

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Water Problem since 2 weeks

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Kerala Water Authority Complaints & Reviews

File a complaint to Kerala Water Authority

Kerala Water Authority reviews & complaints(687)

Drainage water availability /Lack of water consumption in Second ward, Kumbalanghi Panchayath.

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No Water supply to one section

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Water Supply Disrupted

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Water Supply Disrupted from 5th January

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Seit Tagen gibt es kein Wasser, auch nach Beschwerden kein Wasser

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Water Problem since 2 weeks

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