Kerala Water Authority — Complaint on excess billing

Consumer name : a rajendran
Consumer no : ptt/12192/d
Cconsumer id : [protected]

Water reading on[protected] : 1377 kl
Water reading on[protected] : 1494 kl

Consumption for 2 months : 117 kl

While taking meter reading on[protected], the meter reader has not served the bill and advised to collect the bill from water authority website. On viewing website, it is seen excessively charged rs. 4548/- for the consumption of 117 kl. As per the prevailing tariff the actual charge should be rs. 2084/- (100x14+17x40+4=2084).
Hence rs. 2464/- is excessively charged.
Kindly rectify the defects in billing and post the same in website so that the correct payment can be made on line without delay.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kerala Water Authority
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    686
    Pending
    0
    Resolved
    40
    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
    View all Kerala Water Authority contact information