Kerala Water Authority — Need to change green bill to physical bill

In the payment Page of water authority it shows change to green Bill or not. I accidentally clicked yes but without any further confirmation it's changed to green bill. They don't provide any option to reverse to physical bill. Registed and mailed them regarding this but no responses.
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    Kerala Water Authority
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    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
    View all Kerala Water Authority contact information