Kerala Water Authority — No domestic water supply- 3 weeks continuous.(cons noVel/1918/d)

Address:679514

Sir, I have my connection materialised somewhere by end of Feb 2017 for first time. My consumer number is VEL/1918/D under your Cherplassery office in Palakkad Dist. The last time I received water was on 07 Mar 2017. There was leakage near house on the main supply pipe on 7th March and it was informed to them A/E on the sameday. Within 2 days it was repaired.

After that the A/E called back to my number and asked whether the complaint was repaired or not and I answered in affirmative. Incidently I enquired him about the non supply even after the repairs and he assured within 2 days I will receive the supply.

Since then numerous times I have called him enquiring about non-supply of water to my area under vellinazhi panchayat. Every there was sime or other evading replies from him.

Yesterday I walked to his office at around 12.45 noon and enquired and he again told to wait for 2 days. Finally told that the supply may resume by yesterday night.

No water is supplied to this Area even today. I am aware of the problem faced by the public for drinking water throughout kerala mailnly because of
no water at the pumping sources in the rivers and wells. But our case is different. There is enough water at the source of pumping.

Here the problem is the callous attitude of the A/E concerned. There are about 50 consumers in around my area who has no other source of drinking water except the water supply. Al of them have spend a lot of money to have the connection materialised(minimum Rs.6000/- and in my case as there was road cutting involved I have spend Rs. 9250/- in total to have the connection into my compound)

I urge you to do the needful to have the water supply materialised as soon as possible to this area(Kuttanissery/Kuruvattur in Vellinazhi panchayat under Cherplassery section; in Palakkad dist.

Thank you.

M Sudha W/o Krishnankutty.
Karthika, POST: TN Puram, Thiruvazhiyode. Pin 679514 Palakkad.dist.

Mobile [protected].
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

For the past one and half weeks we are not receiving proper water supply.Due to acute water shortage in spite of repeated phone complaints no creditable action has been taken.We request u to look into our grievance and necessary action may be taken

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kerala Water Authority
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    686
    Pending
    0
    Resolved
    40
    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
    View all Kerala Water Authority contact information