Kerala Water Authority — no drinking water supply for more than two months

marcopolo

from Kottayam, Kerala

Address:

Collecterate, Kottayam, Kottayam, Kerala

Sir, i am a resident of padinjarenada, kumaranallur, kotayam, kerala. I was in touch with various offices of the water authority in the district and i have even posted a complaint in the facebook account of jilla vikasana samity, kottayam. Earlier also they were not supplying water for more than eight years. The supply was restored after volley of correspondence and there was water during rainy season. Now for more than two months we are not getting a drop of water. Now since our well is dry i am depending on private water supply agency which is very costly. Last week i have paid rs.1300/- for 7000 liters of water and again i may have to get water from such private agency as the well cannot hold water for a longer period.in the circumstances i would request your goodself to kindly do the needful so that i may get water for which i am forced to pay even when no water is supplied.
S. Sasikumar, ashadam, padinjarenada, kumaranallur, kottayam, kerala.
(Residence association house no. 68 a -
My consumer no. Is kmo/22/d - mob. No. [protected]

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Mar 05, 2019

Updated by marcopolo Sir, No action has been taken so far. I am in constant touch with the water authority offices in Kottayam, but no one seems to be interested in solving the problem. I understand that many of my neighbors have also submitted complaints on the issue. Please do the needful urgently.

Mar 22, 2019

Updated by marcopolo Few persons from the water authority along with the municipal councilor visited the area few days back. But no action seems to be taken, it was also reported that recently some valves were put in the water line in question to help some individual consumers and thereby blocking water supply to others. If this is so, it is a serious matter and action needs to be taken to clear the blocks. Please direct the authority to take appropriate action so that we get water.

Apr 14, 2019

Updated by marcopolo The Asst.Engr. and his team visited the site again and after inspection instructed me to change the water pipe line from the existing GI pipe to PVC and also the water meter. Although I knew this was not the remedy I have replaced the pipeline which cost me Rs.7500/- They have now reduced the water supply to this line and no water is coming to my tap. The only solution would be to block the water at the required places and release the same at sufficient quantity and pressure at regular intervals so that every body gets water. For the last two or three days they are releasing water in very small quantity so that residents in low lying areas get 2 or 3 buckets of water. We are remitting water charges as everyone else and it is our right to get water as everybody else. If the Authority responsible for water supply is unable to solve the problem immediately, the officers who forced me to incur unnecessary expenditure towards replacing the pipes and water meter may be directed to return the expenditure I have incurred in this connection.