Kerala Water Authority — No water since one week

We the residents of Thapovanam Apartments, St.Sebastian road, Palathuruthu, kadavanthra, hasnot been getting water since last week. apart from the huge bill we are getting from water authority, we have to pay daily Rs 1200 for tanker lorry. When our people contacted your office, we were informed that the pumping force has been reduced and that's the reason why we are not getting water. Please take a necessary action as we are having aged people as well as kids in our flats and its horrible to survive without adequate water. Thank you.