Kerala Water Authority — non-rectification of supply related complaint

Address:	Thiruvananthapuram, Kerala, 695013
Website:	kwa.kerala.gov.in

Residents of Sreeramakrishna Ashramam road, Nettayam, Vattiyoorkavu is facing acute shortage of water supply since 10/05/18. Several complaints were made through emergency complaint number...nothing happend. We have received just bucket full of water, two times a day in all these days and survived only on water fetched from nearby well. The problem is only for those householders who still use water connection from old supply line leading to malamukal area(not changed to japan line). Today morning as usual I made a call to emergency and they have assured me that they would take up the matter with PTP area office. In the afternoon I went to PTP office to enquire about the progress of the complaint. but to my surprise the complaint section has no information whatsoever... even the lady attending the complaints have not even noticed that the telephone near to her is dead and expressed relief for not receiving any call throughout the day...water is very much essential to everyone...but people who are paid for this job, breaking their chair shamelessly.. she did a favour by calling up somebody from her mobile and informed me that the valve is closed for rectification of leakage in some other line...done by local contractor, without the knowledge of authorities... five days are not enough to complete the work. Nobody cares.. if you are reading this ...you should also feel shame for these boneless creatures, who dont even bothered to work for atleast single penny out of the huge salary they earned every month. the problem is still not solved...and dont think this mail would do any wonder..but at least if an honest person happend to read these words, he may initiate something...we all live with good hopes... jai hind