Kerala Water Authority — not receiving water

In varkala area (Rote-062-64) near govt ayurveda hospital water suppy is blocked. They are telling that there is problem with the pipes. This promblem is continuing for the past 6 days and they are taking no action to repair it. Everytime we call them they are telling some reasons or other and not getting the problem solved. It is very hard if the chief engineer is not bothered about this and not doing his duty properlypls look into the matter asap