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Kerala Water Authority — online payment portal

I am an nri residing in the gulf. All these days i have been paying my water bills online using the kwa online payment system.. Now for the last 3 months your system is down and i am unable to pay the bills. Can you please look into this as i am unable to pay my bills and this could lead to disconnection.

I have nobody to manage this in palakkad.
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    Customer satisfaction rating
    2%
    Complaints
    473
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    Resolved
    8
    phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    location
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033