Kerala Water Authority — unable to do online payment

Address:

Thiruvananthapuram, Kerala, 695501

From last 2 days i have been trying to pay my water bill on "https://epay.kwa.kerala.gov.in" and not succeeded.

I was able to fetch the pending balance by giving consumer id and number. When tried to pay using quick pay, search result showing "reading is not posted for the consumer id xxxx and number xxxx.

Please resolve this asap.

Route - aralummoodu, 0222-405