Kerala Water Authority — Unwarranted Claim of water charges - Peroorkada section - requested waiver.

KWA Bill No.74832399 dated 22/04/2021, 77232315 dated 24/06/2021 and the latest being bill dated 28.10.2021 for Rs, 764/-Consumer No. KDN/5910/D claiming an additional charge of Rs.610/- The water chares were remitted regularly without any arrears/dues. However, in April 2021, there was a sudden claim of Rs.556/- towards arrears and the tenants were vacated the occupancy and left the house prior to the date of raising the bill. Our enquiry reveals that the meter reading and the claim was approximate during the previous months hence the tenants convinced me that there is no dues to KWA and they left the occupancy. Their present address is not revealed to me to approach them for payments. Our sincere efforts to trace them has become in-vain. If I am asked to remit the present claim, It will be a hit on my belly for no fault of me. Enquiry with the engineer in charge of the section, at Peroorkada conveyed me that the meter was not recording any reading and may be faulty one. To my surprise, there was subsequent readings and regular bills were raised and payments were made. This may be due to irregular reading/no reading of the consumption at periodical intervals. If there was proper/regular timely reading, such burden would not have been raised on me. Sir, now that the tenant's were left and there is no trace of them, this claim is pointing on me and I have limited source to raise any positive funds to cover the demand. It would be ideal to have a solace, be king enough to waive the arrears claim of Rs.610/- Plus penal interests charged thereafter as a very special case and allow me to remit the current consumed charges and oblige. Kindly make a note to avoid such recurrences to make us comfortable in future and be consumer friendly.