Kerala Water Authority — water billing before taking meter reading.

Sir, my consumer no is crd/2515/d
Coming under mavelikara office. As per bill no 47554639 i paid rs.308 against my consumption of 44 kl as per reading taken on 13 may 19. The reading was 267 kl on that day. On 8 aug 19 the mater reader took the reading as 292 km. Ie. My average monthly consumption is 8.33kl/month. As per your tarrif given in kwa web site ie.[protected] litres/month i have to pay rs. 100 plus inspection charge rs.6 and my bill should be rs.106 only. But before taking meter reading they charged me rs. 462/- which is wrong. This case is not for me only. Around 10 neighbours i have checked. Same is the case. My neighbour total 3 month consumption 7kl only. The bill amount is 1172. This is not a human error. Kindly look into the matter urgently as so many people are affecting. Bill due date is 05 sep 19.
I gone to mavelikara kwa office. But the staff there did not given me answer for this and told me not to deposit the amount now. I came back. Kindly instruct the concerned staff there to take correct bill as per reading. I will go to deposit the bill on 20 aug 19 so that i expect that necessary orders may be issued to rectify the same. After that we may go for a legal complaint as this is a public issue.

Pk sukumaran nair
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kerala Water Authority
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    686
    Pending
    0
    Resolved
    40
    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
    View all Kerala Water Authority contact information