Kerala Water Authority — water meter

Address: Kozhikode, Kerala, 673016
Website: Indian consumer compliants forum

Dear sir,
1. Water meter at present is fitted at the cost of the consumer, through authorized /licenced plumbers at his cost. The expenditure involved is around rs2000.00 at present, which includes cost of meter and sealing and fitting charges. This is exorbitant.
2. It is submitted that this change of meter when required be got done under kwa and customer charged the actual amount. The amount can be recovered through water bill. Let the onus lie with kwa, as in the case of kseb.
3. At the moment it is a total harassment to the customer who has to run around and depend on the mercy of the authorised /approved plumber. Even from the service point of view it is an undesirable practice.
4. Will the kwa take heed to the suggestion and formulate policy for earliest implementation.

Brigadier pt gangadharan
A war wounded veteran
Cons #z28/766/d,
Kozhikode
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As per the kerala water supply and sewarage act 1986, the onus lies with the assistant executive engineer to change the faulty meter with the consumer paying for the replacement service.

Ref: https://www.google.com/amp/s/www.thehindu.com/news/cities/Thiruvananthapuram/kwa...

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