Kerala Water Authority — water not getting. this is my 3rd complaint

Sir
I am a resident of kottukal panchayat (Under kanjiramkulam section) vide domestic consumer id no - [protected] (Kt7/3569/d). This is my 3rd time complaint regarding the same.. Still we don't get water in our area.in our area night after 12.30 only water coming that also in low pressure and also it's happen in 2 weeks one time so we want to check the water every day midnight because we don't know which day they will pumb the water... We called lots of time in kanjiramkulam office and also the man. Who is handling pumping water in our area but they will not able to tell which day they can send water... It's happening last 1 year.. Please take necessary action to solve this problem and provide water...
Thank you