[Resolved]  Kesari Tours — hospitality by tour guide

Address:Mumbai City, Maharashtra

my parents champak sheth 79 and jyotsana sheth 72 have taken a japan and china tour starting 20th june to july 3rd. This complaint is against the tour leader milind shette and his racist behaviour. The welcome that he gave to my parents was as if we have come for our yearly pension in government office. there was no welcom and no answers to our questions were made but the same to a marathi traveller was well conversed with a nice smile. Also he left my parents outside the airport with luggage of 6 passengers to be taken inside. and told that if you dont wont just leave it on the road. We had requested for a wheelchair for my mother but they had not informed the same to the airline also. now god only help my parents who are on the tour. But one thing is sure that i am not travelling kesari again and request all non marathi people not to travel through kesari.
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Aug 14, 2020
Complaint marked as Resolved 
Kesari Tours customer support has been notified about the posted complaint.
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    Kesari Tours  Phone
    +91 22 2433 2222
    +91 22 2101 2101
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    314, L.J. Road, Mahim, Mumbai, Maharashtra, India - 400016
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