Kesari Tours — tours cancelled, no refund received, no feedback from kesari

Address:

SUN EMPIRE, A 1502, SINHAGAD ROAD, ANANDNAGAR, PUNE

We have booked a tour through kesari for east coast usa & also flight tickets including international & domestic. We are asking for a refund of our entire amount, however no response to date. We have sent 7 emails to their email id [protected]@kesari.in which is especially given on the website due to covid 19 situation. However, they r creating a joke & fun out of that. Playing with clients. To date no feedback from this email id. They are playing with us. Offices are closed, but their core team must be working but hiding from clients. Due to the economic situation, bread & butter as an individual is important, but kesari is not bothered for the same.