Kesco — Payment debited twice but only one amount shown on KESCO site.

Address:	218 E/6 PARDEWANPUR LALBANGLA KANPUR NAGAR
Website:	KESCO

I have paid my KESCO bill of cunsumer no.36950081 in name of Rajani Katiyar on 14.06.20 viya KESCO app.it was failed due to not known reason.then talking to my bank consumer helpline for debited amount they told us to repay my bill amount and not to wait for this payment.then I paid my bill on 15.06.20 again to avoid disconnection KESCO policy for not paying bill on time.
After that I have waited for few days to resolve my problem as told by KESCO customer help no.but till date my first payment not updated on KESCO bill site nor it is returned to my original account.please help.
Payment gateway receipt no is [protected]IGAIUBRHB6 which show at my bank statement