Khaitan Electricals — gearbox is broken so the fan is not swinging

Gear box of my wall fan is broken. Modle name is w 43 so it is not swinging. There is no problem with motor or its speed. The problem here is that the fanis not swinging tru and fro. This wall fan is about 5years old. It is ivory white in colour and good working. I dont have complaint regarding its coil or smooth runing capability. Again the only problem is its gearbox is needed to be changed.
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Sir
I buy a khaitan Aroking Pride model
Cooler with one year on side warranty, but some time last 10 days not working.
I have submitted a complaint last week 1st June local khaitan costumer care but no any response till date.complaint no.4046
Plz resolve this complaint.

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