Address: | Chennai, Tamil Nadu |
Hi,
I am J.Lakshminarayanan from Nanganallur (Chennai), I bought the Khaitan Fan on 26th July 2014 in Rathan Fan House Chennai (Model No:- Khaitan 48" CLEO Black). I fixed the ceiling fan on same day but I am getting continues horrible noise on the Fan., I have raised ticket with Khaitan on same day ticket no:- 628207 on 28/7/2014 and they have informed me, will send an engineer in 24hrs. After a multiple follow up they came today to my home but without checking the fan status they have informed me to change the regulator. FYI, my previous fan also Khaitan in same room it was running fine with out any issue how come suddenly it may be a regulator issue. The engineer who visited my house was very arrogant and very harsh when we was talking to me. I didn't expect this type of support from Khaitan this is really a ridiculous support to us. I am expecting your team will address this issue in priority, smoothly and resolve the issue.
I am expecting this reply or call ASAP Was this information helpful? |